Under terms of the agreement, Quest Diagnostics will generally have the exclusive right to provide full-service medical screening and diagnostic testing of life insurance candidates, and related administrative services for Birla Sun Life’s individual life-insurance underwriting business.
Quest Diagnostics will provide a range of health management services to Birla Sun Life, including laboratory testing through its new 65,000 square-foot diagnostic testing facility in Gurgaon, as well as case management and appointment scheduling of medical exams by trained and credentialed physicians. Quest Diagnostics will serve Birla Sun Life using the company’s proprietary ExamView medical services and CaseView laboratory-test ordering and reporting software, which is used by the company’s risk assessment business, ExamOne, based in Lenexa, Kansas, to serve insurance companies in up to 20 countries around the world.
Vikram Mehmi, president & CEO of Birla Sun Life Insurance, said: “Quality and standardization of medical reports and effective handling of underwriting and operations are the benefits to be reaped by this initiative.”