The university has enhanced the use of Mobile Connect, a HIPAA-compliant smartphone texting application, to integrate with their Amcom hospital call center solutions, including their staff directory, on-call scheduling and emergency notification systems.
This will enable the employees at both the academic and hospital of Emory to easily trace the people they require to contact, and that messages requiring immediate attention are acknowledged and responded quickly.
Emory University UTS messaging senior manager Jay Flanagan said, "This is particularly important for those who send or receive critical communications, including physicians and nurses, administrators, IT staff, and Infection Control."
The maintenance and coordination of centralized computing services on campus is the responsibility of Emory University’s office of information technology (OIT), which supports academic, administrative, research, and healthcare departments in the effective and efficient use of these technologies.