Interactive response technology (IRT) systems are used to manage patient interactions and drug supplies during clinical trials. They perform a range of functions for sponsors, drug depots, and investigative sites.
Yet, they are typically viewed by sponsors as a painful necessity rather than as a welcome, invaluable tool. That perception exists because the underlying technology is outmoded, and the user’s experience is stuck in the pre-Internet era.
While established systems are “tried and true” in that they have supported thousands of clinical trials over the years, they can also be tired and cumbersome.
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