The presentation topics will cover:

1. The cloud service provider business

A. Services provided and their delivery processes

B. Technology and resource pools

C. Business model(s) and achieving sound economics

D. Risk and challenges

2. Operating as a cloud service provider

A. Chain of command: How do SaaS cloud providers manage their PaaS or IaaS providers or the other way around

B. Where is the data in the cloud (to serve and protect)

C. Inspections by customers (or authorities)

D. Cooperations between cloud providers (e.g. for common standards)

E. How to become the ideal customer for a CSP

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