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Paradigm Management Services names new vice president of account services

Paradigm Management Services, a provider of catastrophic and complex medical management services, has appointed Carol Novoa as its new vice president of account services.

In her role, Ms Carol will lead the client service division in delivering client account management, developing and implementing growth strategies, and contributing to sales and marketing efforts for Paradigm nationally.

Most recently, Ms Carol was director of disability sales for the west and Southwest regions at MetLife Insurance Co.

Ms Carol graduated with a bachelor of science degree in business administration from California State University, Fullerton and earned a master’s in healthcare management from the School of Pharmacy at the University of Southern California.

Kevin Fleming, CEO of Paradigm, said: “We are thrilled to have Carol on board. Her appointment underscores our ongoing commitment to provide our clients with exceptional service tailored to their unique business requirements.”