voiceTech introduces patient communication services for pharmacies

The technology is said to cater to the growing needs of retail pharmacies to proactively communicate with their customers by each customer’s preferred technology method, including phone call, text, email or mobile application.

ServiceLink-Rx will help pharmacies by providing economical way of sending customers automatic prescription reminders and other health information notices, including discounts and promotions.

The Internet and mobile devices give consumers many avenues to become informed before making their purchases, including medications. Pharmacy owners and executives therefore realize the necessity to communicate with their customers regularly and proactively.

In addition, it can analyze patient data and automatically determine the time to message a customer and uses the customer’s preferred delivery method.