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news.PharmCentre, a wholly owned subsidiary of MakroCare, has been increasing the presence in South Asia region with addition of offices in India. PharmCentre supports pharmaceutical, biotechnology, medical device and healthcare industries.
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PharmCentre said that its presence along with other locations in US and Philippines offer 24×7 coverage of it’s services to customers. PharmCentre believes that call management plays a vital role in retaining customers, protecting brands and reaching to patients effectively.
PharmCentre programs assist product use by supporting customers, consumers, and collecting market intelligence. PharmCentre facility employs telephone/VOIP, IVRS and internet to manage customer communications.
PharmCentre provides product hotlines, medical information, AE/SAE Triage, PV Call center, product complaints, patient recruitment, patient retention, site management in clinical trials, EDC support and other BPO support services.
MakroCare is a clinical research organization (CRO) providing functional services to the pharmaceutical, biotechnology and medical device industries. MakroCare allows clients to incorporate an information strategy into the design and management of clinical research studies in all phases.