PPD Opens New Pharmacovigilance Center In Bulgaria

PPD is expecting to offer medical information call center support, adverse event capture, safety case processing and reporting, and periodic report writing services from Bulgaria. Sofia is expected to become the company’s safety center and its third European hub for medical communications contact center services.

Additionaly, PPD has opened its Athlone, Ireland, facility in March and also operates contact center services in Stockholm, Sweden. This infrastructure gives PPD the capability to provide biopharmaceutical companies with support for pre- and post-approval drug safety and medical information.

PPD claimed that with multiple medical and pharmacy schools in the area, Sofia offers trained health care professionals with language capabilities. The center employs physicians, pharmacists, nurses and medical specialists who provide safety and medical information support services, including product inquiries, adverse event and product complaint intake, case processing and reporting of drug safety concerns.

Christine Dingivan, chief medical officer of PPD, said: “Expanding our safety and medical communications operations in Europe strengthens our ability to bring health care expertise to provide these services in an efficient, cost-effective and regulatory compliant manner.”

James Warlick, the US Ambassador to Bulgaria, said: “PPD has decided to make an investment in Bulgaria with its plan to create more than 200 positions in this important technical field.

“Bulgaria has a history of innovation and technology, and both PPD and the people of Bulgaria can benefit from this venture. The US Embassy looks forward to further strengthening our relationship with PPD as it expands in this region.”