“I don’t normally boast about our successes, but this really is an achievement that should make everyone working for, or associated with, Malvern Instruments proud,” said Managing Director Paul Walker. “Two Queen’s Awards in two successive years, at a time of considerable economic uncertainty, should see every member of our teams giving themselves a pat on the back.”
Paul Walker attributes much of Malvern’s continuing international trading success to the company’s focus on building and broadening the range of materials characterization products it offers, delivering the same high quality service and applications support to every customer in every area, and being innovative in promoting the Malvern brand and its values around the world.
“For many years we have exported more than 90 percent of our production, so developing effective routes to market has been critically important in extending our ability to serve and support our customers,” continued Paul Walker. “We now have direct operations in all key markets and strong partnerships with exclusive distributors elsewhere. Our close working relationships in all areas ensure that the customer experience is consistent the world over. Added to this, our investment in web-based delivery of information and support provides universal access to the wealth of experience and expertise that resides within Malvern’s global organisation.”
Malvern Instruments designs and manufactures scientific instruments that are used to measure the physical and chemical properties of materials. Scientists, technologists and engineers use instruments from Malvern to gain a detailed understanding of their materials and processes, to guide product development, manage and control manufacturing quality, and optimise output.